The Telephone Secretary will customize a plan specifically to fit your business needs.

Our operators are trained and experienced in handling a wide variety of customer service calls in a wide variety of businesses.

There is no need to hire additional staff, or to schedule overtime. We are there 24 hours 7 days a week for you. Trying to cover the phones during staff meetings, break periods, vacations, etc. will be a thing of the past.

Please read below for the wide variety of answering service options available for you.

LIVE ANSWERING SERVICE:
A telephone secretary will answer your phones in your company name and handle your calls according to your instructions.

We will create a message format for you such as the callers name, telephone number, message and any additional information you need us to acquire from your callers.

After receiving the message we will dispatch your call according to your instructions. We can dispatch through digital page, alpha page, fax, email, relay to cell, relay to office backline, relay to residence. You set the instructions. Our operators are an extension of your office.

Your instructions can be changed on a daily basis according to your plans that day.

Our rates are based on the number of "messages" taken, not on the number of "calls" received. We have base plans beginning at 50 messages per month and up.

VOICE MAIL:
In addition to live answering service we also offer various Voice Mail Services.

Voice mail can be utilized serveral ways.

1. Stand Alone box with your own personalized greeting and password.
2. Main mail box with the option for callers to leave messages on chain mailboxes.
3. Voice mail with telephone secretary assistance, ie: if this is an emergency press 0 for the next available operator.
4. Live answering service with voice mail message delivery. We can transfer your caller to voice mail or we can deliver the message into your voice mail. We can also answer live and then transfer into multiple mail boxes.

* Voice mail boxes begin as low as $13.00 a month.

OTHER SERVICES WE OFFER:

• Order taking
• Call screening
• Bilingual operators
• Envelope stuffing
• Appointment setting
• Yellow page listing
• Private phone numbers
• Call patching
• Credit card processing
• Quality control survey
• PO boxes available
• Elevator Monitoring
• Wake up Service
• 411 Listing
• Radio Dispatching

* When base rate is purchased.